The customer experienced two problems: When users start up an Office application, sometimes they would receive the following error: There is a problem with your account, please try again later. This week a customer informed us they had a strange problem with Office 365 Click-to-Run. This means you have a few options for purchasing Office 2016: a stand-alone product or as part of an Office 365 subscription. Solving Office 365 Activation problems with VMware UEM. Office 365 is a cloud-based subscription to a suite of programs including Office 2016.

Office 2016 is a version of the Office productivity suite (Word, Excel, PowerPoint, etc), typically accessed via the desktop. When sharing documents, you won’t have to worry about losing content or formatting, as Office for Mac offers unparalleled compatibility with Office on PCs, tablets, phones and online. New, built-in document sharing tools make it easy to invite teammates to work on a document together. Office for Mac is cloud-connected, so you can quickly get to the documents you’ve recently used on other devices and pick up where you left off. With full Retina display support, your Office documents look sharper and more vibrant than ever. Mac users will appreciate the modernized Office experience and the integration of Mac capabilities like Full-Screen view and Multi-TouchTM gestures. It works the way you expect, with the familiar ribbon interface and powerful task panes. If you already use Office on a PC or iPad, you will find yourself right at home in Office 2016 for Mac. The new versions of Word, Excel, PowerPoint, Outlook, and OneNote provide the best of both worlds for Mac users - the familiar Office experience paired with the best of Mac. Microsoft Office 2016 - Unmistakably Office, designed for Mac. For more information, see End of support for Office 2016 for Mac.

Close this window.Note: Support for Office 2016 for Mac ended on October 13, 2020.

Your Exchange account settings display.

Check Always use my response for this server and click Allow.

A message displays asking whether you want to allow the Outlook autodiscover server to configure your settings.

The Microsoft Support and Recovery Assistant runs on Windows PCs and can help you identify and fix activation issues with. Microsoft 365: Use the Microsoft Support and Recovery Assistant.

User name: Password: your SUNet ID password Select your version of Office for troubleshooting steps: Microsoft 365.

Enter the following information for your Exchange account:.

Select Exchange or Office 365 for the account type.

On the Outlook menu, click Preferences and then click Accounts.

Note: Two-step authentication may also be required. An Exchange connection provides access your email, calendar, contacts, and tasks in Outlook. You can configure Microsoft Outlook to access your Office 365 account by setting up an Exchange connection. See the Microsoft Office page for more information. Faculty and staff with full-service SUNet IDs can download Microsoft Office for Mac via webmail for free. Outlook is included with Microsoft Office 365.

Cannot activate office 365 on mac